A guided crisis response tool for trained staff, volunteers, and ministry leaders. Three tracks. Clear steps. No guesswork.
Get Your Team Set UpHow It Works
Think of it like a traffic light for crisis response. Every situation maps to one track, and every track has a clear set of actions — so your team always knows the next step.
The person is struggling but not in immediate danger. Stay present, verify protective factors are in place, and execute a witnessed handoff to a trusted support person.
Key action
Verified handoff — don't just hope, confirm
There are signs of abuse, neglect, or a caregiver failing to protect. This triggers a mandated report — your legal obligation. Report what you observed; let the professionals investigate.
Key action
Call DCPP — telling your supervisor alone is NOT enough
Someone is in immediate danger right now. Stay with them, call 911 or 988, secure any lethal means, and hand off to emergency responders. Your presence IS the intervention.
Key action
Stay — do NOT leave them alone
The guiding rule: When in doubt, always choose the more protective option. You will never be in trouble for choosing safety.
Step-by-step crisis assessment
Guided decision tree with real-world examples
Safety plan builder
Stanley-Brown 6-step safety planning tool
Post-intervention debrief
Structured reflection after critical incidents
Team oversight dashboard
Monitor assessments across your organization
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